BuyBack Policy

• Jewellery purchased from our stores has Buyback assurance.
• All jewellery purchased from our online and offline stores is eligible for buyback only when it’s produced by the customer in its original form at our stores.
• All payments will be paid only through cheques / bank transfer in the name of the Customer as printed on original invoice.
• Buyback requires the jewellery to be in its original form, without damage, alteration, modification, tampering, refurbishing, or changes in its form factor, style, appearance, weight or in any form whatsoever.
• All jewellery for buyback must be accompanied with original receipts, invoice(s) and original accompanying certificates issued at the time of purchase.
• The Buyback can only be completed after ensuring Quality Checks on the returned jewellery match with the original quality.
• Gold Rates on buyback jewellery will be in accordance with the current Gold Rate at the time of Buyback.
• Mujtaba Jewellers reserves the right to calculate the buyback value of the product subject to quality check, product inspection and detailed evaluation by its quality check team.
• The following buyback rates are applicable –
  • For Gold: 90% value calculated on net weight with Gold Rate as on the day of buyback.
  • For Diamond: 100% of the invoice value.
  • For uncut Diamonds (Almas): 90% of the invoice value.
  • For other precious gemstones including Rubies, Emerald and Sapphire: 75% of invoice value.
• Making Charges, other Stones, Beads and other embellishments are not included in buyback. These charges are non-refundable.
• Mujtaba Jewellers reserves the right to withdraw / modify all policies, terms and conditions.
• Subject to Hyderabad (Telangana, India) Jurisdiction only.