Exchange Policy
  • Good news! When you purchase Jewellery from Mujtaba Jewellers, all jewellery items are eligible for exchange.
  • All jewellery purchased from our online and offline stores is eligible for exchange only when it is physically produced by the customer in its original form at our stores.
  • Original invoice/certificates of the exchanged jewellery must be produced.
  • Mujtaba Jewellers reserves the right to evaluate the price of the product/item to be exchanged after detailed evaluation of the product’s form factor, price, design, weight, appearance, etc.
  • Exchange rates applicable on this jewellery will be in accordance with the current rate at the time of exchange, and as evaluated by Mujtaba Jewellers.
    • For Gold: 100% value calculated on net weight with Gold Rate on the day of exchange.
    • For Diamond: 100% of the invoice value.
    • For uncut Diamonds (Almas): 90% of the invoice value.
    • For other precious gemstones including Rubies, Emerald and Sapphire: 75% of invoice value.
    • Making Charges, other Stones, Beads and other embellishments are not covered under exchange. These charges are non-refundable.
  • Mujtaba Jewellers reserves the right to withdraw / modify all policies, terms and conditions.
  • Subject to Hyderabad (Telangana, India) Jurisdiction only.