Shipping Policy

• All jewellery ordered through our official website will be shipped to your doorstep safely and securely.
• Mujtaba Jewellers will bear the shipping charges for eligible locations anywhere in India.
• Delivery of purchased products will be made only to the customer mentioned on the original invoice, and only upon receipt of necessary proof of identification / supporting documents,  issued by a government organization such as Aadhar Card / PAN Card / Voter ID Card / Driver’s License / Ration Card.
• A photocopy of PAN Card belonging to the person named in the invoice must be submitted for deliveries with invoice value beyond Rs.2Lacs.
• Delivery cannot be exercised in public places like malls, amusement parks, hotels, hostels, restaurants, or other public places likewise.
• A delivery attempt will be made after contacting the customer. If the customer fails to take delivery during the first attempt, a second attempt would be made to deliver the order. If the customer  fails to take the delivery during the second attempt, the ordered item(s) will be returned to Mujtaba Jewellers stores in Hyderabad. Further request to deliver the order(s) can be made by the customer over telephone by paying the shipping charges.
• Any Cancellation requests for the product/s will be done as per the Cancellation Policy.
• Mujtaba Jewellers reserves the right to withdraw / modify all policies, terms and conditions.
• Subject to Hyderabad (Telangana, India) Jurisdiction only.